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Welcome Aboard

We're excited to work with you!

Our mission is to help your business grow


To hit the ground running, we need to learn a bit more about your business and your goals.


The information you provide here will guide our entire strategy and help us deliver the best results, fast.



How Our Onboarding Works

1. Tell Us About Your Business

Tell us about your business, your target customers, your unique selling points, and your top goals. The more detail you give, the better we can help you stand out.


2. Kickoff Call

Once we have your details, we'll schedule a 30-minute kickoff call. This is your chance to meet your account strategist, ask questions, and align on priorities.


3. Strategy & Timeline

After onboarding, we'll create a custom digital marketing plan and timeline, tailored for your business.


4. Go Live

We launch your campaigns, report results clearly every month, and continuously optimise for growth.


What We Need From You

This is all we will need from you for now:

  • Business Name & Contact Info
  • Website URL
  • Social Media Handles
  • Clear description of your target audience
  • Top 3 Business Goals (e.g., more leads, online sales, bookings, brand awareness)
  • Main competitors (optional but helpful)


Why We Ask for This

The more context we have, the faster we can:

  • Audit your current digital footprint
  • Spot immediate "quick wins”
  • Benchmark performance
  • Create content and campaigns that align with your goals
  • Eliminate technical bottlenecks or tracking issues early


Our Promise to You

  • Your information is secure and confidential (see our Privacy Policy).
  • We never change passwords, make major changes, or run ads without your explicit approval.
  • You have final approval on all campaigns and creative work.
  • You own every asset, account, and report we create for you.


Next Steps

1. Fill out the Onboarding Form below or email us your details.

2. Our team reviews your info and requests any missing access.

3. We book your Kickoff Call to finalise your strategy and action plan.

4. You'receive a detailed campaign roadmap and launch timeline.

Ready to Get Started?

Click below to fill in our client onboarding form.

What Our Clients Say

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"Within three weeks of launching our new Google Ads campaign with The Marketing Specialists, we saw more enquiries than we'd had in the past three months combined."

- Noluthando M. Dental Studio

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"We've worked with a few agencies before, but none gave us the same level of clarity and performance.

- Jared S. Urban Electric

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"Our small online store was struggling to grow until we started with their E-commerce Package. They redid our product pages, ran ads that actually worked."

- Fatima R. Halo Homeware

Need Help?

If you have questions about onboarding, data security, or what to expect, please contact us any time:


Email: hello@themarketingspecialists.co.za

Phone: +27 11 669 5165

Digital Marketing FAQs